If your Brother printer not connecting to internet +1-803-866-1601, you may be unable to print, scan, or use cloud and wireless features. This problem is common and usually caused by incorrect WiFi settings, network conflicts, outdated firmware, or router issues. The good news is that most internet connection problems can be fixed with simple troubleshooting. This guide explains the common reasons and step-by-step solutions.

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Common Reasons Why a Brother Printer Won’t Connect to the Internet

Before fixing the issue, it’s important to understand what causes it. The most common reasons include:

1. Incorrect WiFi password entered during setup

2. Weak or unstable internet connection

3. Printer connected to the wrong network

4. Router compatibility or signal issues

5. Outdated Brother printer firmware

6. Network firewall restrictions

7. Changed router settings or IP address conflicts

Let’s go through the solutions one by one.

1. Check Internet and WiFi Network Status

Start by confirming that your internet connection is working. Test the WiFi on another device, such as a smartphone or laptop. If the internet is down, restart your router and modem.

Place the Brother printer closer to the router to ensure a strong signal. Avoid obstacles like walls or electronic devices that may interfere with the WiFi signal.

2. Verify WiFi Credentials on the Printer

One of the most common causes of connection failure is entering the wrong WiFi password.

1. Open the printer’s control panel

2. Go to Network Settings > WLAN Setup

3. Select your WiFi network

4. Enter the correct password carefully

Remember that WiFi passwords are case-sensitive. After entering the password, allow the printer a few minutes to connect.

3. Ensure Printer and Router Use Compatible Networks

Most Brother printers support 2.4 GHz WiFi networks, but some routers also use 5 GHz bands.

1. Ensure your router broadcasts a 2.4 GHz network

2. Connect the printer to the 2.4 GHz band

3. Avoid guest networks or hidden SSIDs

Using the correct frequency band helps maintain a stable internet connection.

4. Restart Printer and Network Devices

Temporary network glitches can prevent the printer from connecting to the internet.

1. Turn off the printer

2. Unplug the router and modem

3. Wait 1–2 minutes

4. Turn everything back on

Once restarted, reconnect the printer to WiFi and test the connection.

5. Update Brother Printer Firmware

Outdated firmware can cause compatibility issues with modern routers and networks.

1. Check the printer’s firmware version from the control panel

2. Update firmware if an update is available

3. Restart the printer after the update

Keeping firmware updated improves network stability and performance.

6. Disable Firewall or MAC Filtering Temporarily

Router security settings may block the printer from accessing the internet.

1. Check router settings for MAC address filtering

2. Temporarily disable firewall or security restrictions

3. Try reconnecting the printer

If successful, add the printer’s MAC address to the allowed list.

7. Use WPS Setup (If Supported)

If your router and Brother printer support WPS (WiFi Protected Setup), it can simplify the connection process.

1. Press the WPS button on your router

2. Activate WPS on the printer within two minutes

3. Wait for the connection confirmation

This method avoids manual password entry.

8. Assign a Static IP Address

IP address conflicts can disrupt internet connectivity.

1. Print the network configuration page

2. Assign a static IP address to the printer via router settings

3. Reconnect the printer to the network

A static IP ensures consistent communication with the router.

9. Reset Brother Printer Network Settings

If all else fails, resetting network settings can remove incorrect configurations.

1. Open the printer menu

2. Select Network Reset or Factory Reset

3. Restart the printer

4. Reconnect to WiFi from scratch

This often resolves persistent internet connection issues.

10. Check for Hardware or Signal Issues

Inspect the printer for:

1. Error messages on the display

2. Weak WiFi signal indicators

3. Damage to internal antennas

If the printer fails to connect to any network, it may require professional service.

When to Contact Brother Support

If your Brother printer still won’t connect to the internet after troubleshooting, the issue may be hardware-related or due to advanced router compatibility problems. Contact Brother customer support or visit an authorized service center for further assistance.

Final Thoughts

A Brother printer not connecting to internet +1-803-866-1601 is usually caused by WiFi setup errors, router settings, or firmware issues. By following the step-by-step solutions above, you can restore internet connectivity and enjoy uninterrupted wireless printing. Regular updates and stable network settings will help prevent future issues.